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Master Level Social Worker/Mental Health Counselor - FT (Youth Permanent Supportive Housing)


Under the Direction of the Lead Clinical Director of Homeless Youth Services, the MSW is responsible for providing intensive case management and clinical support to formerly homeless youth in permanent supportive housing. . Provide person centered interventions that address barriers to housing retention.  Develop and monitor a Personal Housing Stability Plan.  Represent Goodwill in community meetings and events targeting youth.


  • Provide intensive clinical and assertive case management services to 10 formerly homeless youth with disabilities including mental health, physical, and/or substance abuse who have been placed into Permanent Supportive Housing Program. .
  • In alignment with Housing First principles, develop individualized housing stability plans that are person centered that review the youth’s interests, work history, and goals. Identify the assets and barriers of participants through observation, interviews, case notes and other means.
  • Assist youth participants in developing natural support systems to increase housing stability as well as connecting them to community partners that are specific to their individual needs. 
  • Conduct risk assessments and develop crisis safety plans as a result of assessment(s).
  • Participate in weekly case conferences to identify best fits for staff assignment and developing housing plans.  Coordinate services including employment, life skills, and provide clinical services as needed. 
  • Upon admission and regularly thereafter, review the lease agreement with the participant(s) and educate them on the terms, requirements, etc., facilitating an overall understanding of a lease agreement and actions to be taken to avoid eviction. As necessary, act as a liaison between youth and landlord. 
  • Upon admission to the program, provide orientation to the participant on their apartment, building, neighborhood, community, etc.  Introduce them to neighbors as appropriate.  May provide assistance to the participant in learning the public transportation system and community resources available to them.
  • Complete TAY SPDAT (Service Prioritization Decision Assessment Tool) for all assigned participants according to schedule/policy and procedure.
  • Utilizing the results of the SPDAT, define the process for attainment of goals with measurable step by step objectives based on the participant’s input. Develop the Housing Plan with the youth; documenting measureable goals/objectives and process for attainment. 
  • Conducts homes visits with participants. 
  • May need to provide participants assistance and/or training with housekeeping tasks.
  • Utilizing your clinical skills, provide participants with counseling and support.  Serve as a liaison between program staff, program providers, direct care staff, and other support providers, providing modeling, training, clinical input, and guidance to non-clinical program staff. Provide crisis intervention as necessary. Provide services utilizing Motivational Interviewing, Harm reduction principles, Trauma Informed Care, and Positive Youth Development Principles.
  •  Collaborate and communicate with employment consultant and job coach, if appropriate. Participate in the job search when relevant. Participate in and provide skill development opportunities in resume development, completion of job application, transportation arrangements, practice interviews, and other pre-employment skills and activities.
  • Complete case note documentation ensuring notes are detailed, comprehensive, address participant’s involvement with their PDP and documents participants’ progress or lack thereof towards goal/objective attainment.  Ensures a case note is completed for every contact made with the participant as well as for every contact made on behalf of a participant.
  • When family and friend unification occurs, develop a housing plan for youth to remain including mediation with family, follow up supports, connection to resources in the community. 
  • Attends and actively participates in staff meetings as scheduled/directed. 
  • Attends and actively participates in all required internal/external trainings.  If not already trained, attends motivational interviewing training and demonstrates use of the model on a daily basis through their interactions.
  • Provide assistance with other general department activities as assigned.


  • Demonstrate by words and actions a commitment to the Goodwill mission to help people with disabilities and other barriers to become self-sufficient, working members of the community.
  • Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.
  • Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.
  • Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.


  • Master’s Degree in Social Work (preferred) or Master’s Degree in Education or related field. 
  • Experience working with youth and/or experience working with the homeless population preferred.
  • CPR and First Aid training preferred.
  • Proficiency in Microsoft Office Suite.
  • Excellent communication skills required. Ability to establish and maintain rapport with participants, community stakeholders, employers and referral agents.
  • Excellent time management, problem solving skills & organizational skills.
  • Must have a valid Florida driver’s license, valid insurance, reliable transportation for travel to outlying locations and the ability to be insured under the company’s vehicle insurance policy.


  • General office environment
  • Regular pushing, pulling, stretching, reaching, kneeling stooping and bending
  • Occasional lifting and/or carrying up to 30 lbs.
  • Regular travel


Computer and usual peripherals, word processing, spreadsheets and software programs, standard office equipment, safety equipment, automobile, large passenger van, or wheelchair accessible van, as required.

Pay Rate:  $21.53/hour

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